Lesson Policies

Payments:

  • A full month of lessons should be prepaid by the last lesson of each month for the following month’s tuition.
  • A $10 Late Charge will be assessed if payment is not received by the 7th of the month.

A credit is issued ONLY if
:

  1. The instructor is absent without a substitute 2.
  2. The store is closed
  3. Inclement Weather (at store’s discretion)
  4. Using a quarterly missed lesson (see below)

Missed Lessons:

Our schedule is broken into quarters:

Quarter 1 September 1st-November 30th (1 Missed lesson allowed)

Quarter 2 December 1st-Febuary 28th (1 Missed lesson allowed)

Quarter 3 March 1st-May 31st (1 Missed lesson allowed)

Quarter 4 June 1st-August 31st (2 Missed lessons allowed)

Students pay one calendar month at a time. Students are allowed one missed lesson with or without notice per quarter listed above, for which the student will receive a credit. Tuition for any other absents in the quarter will be forfeited by the customer.

Instructors and Substitutes:

If an instructor is absent we will attempt to provide a qualified substitute. They are usually other instructors at The Music Box. You may or may not be notified before a substitute instructor.

Holidays:

Lessons will not be held or charged on New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day.

Discontinuing Lessons:

One weeks notice is appreciated before discontinuing lessons.